Shipping policy

Shipping Policy

Shipping Areas

We currently offer shipping to Hong Kong, Macau, and Taiwan. Unfortunately, we are unable to ship to other locations at this time. If you are an overseas buyer, please use live chat to contact us for assistance.

Free Shipping

Free shipping is available for orders delivered to Hong Kong and Macau. For orders delivered to Taiwan, shipping costs are calculated at checkout.

Processing Time

Orders are processed within 1-3 business days and then shipped within 2-3 business days from the time of purchase. Please note that orders placed on weekends or public holidays will be processed on the next business day. We strive to deliver your shoes within 7 business days (Hong Kong and Macau) and 10 business days (Taiwan), ensuring they reach you as quickly as possible. Please allow extra time for delivery during peak periods or unforeseen circumstances.

Shipping Methods

We use S.F. Express to ensure your order reaches you promptly.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

Delivery Issues

If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service team via live chat, email at evod@evodshoes.com, or call us at +852 5503 6147. We will assist you in resolving the issue as quickly as possible.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy page.