Shipping policy
Shipping Policy
Shipping Areas
We currently offer shipping exclusively for Hong Kong, Taiwan, and United States. Unfortunately, we are unable to ship to other locations at this time. If you were the oversea buyers, please use live chat to contact us for assistant.
Processing Time
Orders are processed within 1-3 business days and then are shipped within 2-3 business days from the time of purchase. Please note that orders placed on weekends or public holidays will be processed on the next business day. We strive to deliver your shoes within 7 business days (Hong Kong), 10 business days (Taiwan), 15 business days (United States) ensuring they reach you as quickly as possible. Please allow extra time for delivery during peak periods or unforeseen circumstances.
Shipping Methods
We use S.F. Express to ensure your order reaches you promptly.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service team at live chat or info@evodshoes.com or call us at +852 5785 9265. We will assist you in resolving the issue as quickly as possible.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy page.